If for any reason you are not satisfied with your purchase, you may return it to us within 30 days of receipt for a refund, replacement or credit. Please contact customer service to receive a return label, as we no longer send labels and return forms in packages. Customercare@majorsurplus.com or (800) 441-8855
If the return is because we made a mistake, we will reimburse your surface shipping costs or send out a Call Tag; however, this is at Discretion of Major Surplus. Please use US Mail Parcel Post or FedEx Ground ONLY when returning product(s). Express Services (such as 3 Day or FedEx 2 Day) will NOT be refunded. We do not reimburse for special handling, charges incurred by using other mail facilities such as Mail Box Etc...
If your replacement item is in stock, it should reach you in 2-3 weeks (Note: food items, gas masks, disaster preparedness items, books & videos are not returnable.) Please check Major's Guides To Surplus Ratings to make sure that the item's condition is acceptable to you.