If for any reason you are not satisfied with your purchase, you may return it to us within 30 days of receipt for a refund, replacement or credit. Our return procedure is easy and hassle-free. Each order is mailed with a Return Form. There is no need to call, just fill out the form and mail it along with a copy of your postage receipt, a copy of the invoice and the unwanted item. For your protection please insure the package. If the return is because we made a mistake, we will reimburse your surface shipping costs or send out a Call Tag; however, this is at Discretion of Major Surplus. Please use US Mail Parcel Post or FedEx Ground ONLY when returning product(s). Express Services (such as 3 Day or FedEx 2 Day) will NOT be refunded. We do not reimburse for special handling, charges incurred by using other mail facilities such as Mail Box Etc... If your replacement item is in stock, it should reach you in 2-3 weeks (Note: food items, gas masks, disaster preparedness items, books & videos are not returnable.) Please check Major's Guides To Surplus Ratings to make sure that the item's condition is acceptable to you.